Last updated: 3 November 2026
The short version: Your photo — your face — never leaves your iPhone. All face detection, measurement, and compliance checking happens on your device, using Apple's frameworks. IDHaven has no servers and no accounts. Since version 1.0.1 the app contains no ads, no tracking and no third-party SDKs. This page explains exactly what that means.
IDHaven is made by Bravo Consulting Limited, a company registered in New Zealand ("we", "us"). You can reach us at hello@idhaven.app.
This policy explains how we handle personal information under the New Zealand Privacy Act 2020, and — where they apply to you — the EU/UK GDPR, the California Consumer Privacy Act, and similar laws.
IDHaven is a native iOS application. Everything it does with your photo happens on your iPhone:
The app makes no network request to us — we operate no server. You can put your iPhone in Airplane Mode and every core feature still works. We have no ability to see your photos, because there is no channel through which they could reach us.
The app has no accounts, no registration, no analytics SDK of ours, and no crash-reporting SDK of ours.
IDHaven 1.0.1 and later contain no advertising, no tracking and no third-party SDKs. The free tier exports a watermarked photo straight away, with no video and no tracking prompt. The app collects no data. We are updating our App Store privacy label to "Data Not Collected" to match; App Store Connect has not yet accepted the final part of that change.
Version 1.0 included the Google AdMob SDK to show a short rewarded video before a free export. Outside the EEA and the UK, that SDK could collect your device's advertising identifier, advertising data, product interactions, diagnostics and IP address on Google's behalf, under Google's privacy policy. Your photos were never shared with it. If you still have version 1.0 installed, updating removes the SDK.
IDHaven Pro is a one-time In-App Purchase sold by Apple through the App Store. Apple processes the payment under its own privacy policy and does not share your payment details, name, or address with us. We receive only anonymous transaction records that let the app verify your purchase on your device.
If you email us for help, we keep that correspondence so we can assist you and remember the context if you write again. Please don't send us your ID photos — we don't need them to help you, and we'd rather they stayed on your iPhone where they belong.
Our website (idhaven.app) is a static site. Our hosting provider keeps standard server logs (IP address, browser type, pages requested) for security and reliability; we do not use them to profile visitors. We do not use advertising cookies or cross-site trackers on our website.
We do not sell personal information. The only third parties involved are Apple (purchases) and our website host. Google AdMob was involved only in version 1.0, as described in section 3. Each handles only what its function requires.
We may disclose information if the law requires it — for example, a valid legal demand. Since the app holds none of your photos and we operate no server, such a request could never produce your photos.
We are based in New Zealand. Apple may process data in other countries, including the United States. Where required, these transfers rely on appropriate safeguards such as standard contractual clauses.
You can ask us for a copy of the personal information we hold about you, correct it, or delete it. Email hello@idhaven.app. In practice the answer is usually short: outside any support emails you've sent us, we hold nothing about you. For data held by Apple (purchases), Apple's privacy pages explain your controls. If you used version 1.0, Google's privacy pages cover any data its ad SDK collected, and you can reset or disable your advertising identifier in iOS Settings.
If you're not satisfied with how we've handled a privacy issue, you can complain to the New Zealand Office of the Privacy Commissioner, or to your local data protection authority.
IDHaven is a utility for preparing official documents and isn't directed at children. We don't knowingly collect information from anyone under 16. A parent photographing their child for the child's passport uses the app under the parent's control; the photo, as always, stays on the device.
If we change this policy we'll update the date at the top, and for material changes we'll say so on our website. We won't make a change that retroactively reduces the protection of information we already hold.
Bravo Consulting Limited
New Zealand
hello@idhaven.app